Licence 4 me – Firstaid


About this course
This course is suitable for participants who wish to gain the skills and knowledge required to provide first aid response, life support, management of casualty (s), the incident and other first aiders, until the arrival of medical or other assistance.
It is suitable for participants who desire to have and apply the skills and knowledge relating to the unit of competency in both the community setting and the workplace.
Therefore the program is suitable if you:

  • Are required by industry (employers for example) to act as a First Aid Officer as required by state/territory legislation
  • Have previously completed a course in “Providing basic emergency life support” (or equivalent) and wish to update your skills and knowledge
  • Would like to hold a certificate to improve your prospects for employment or advancement in your career
  • Would like to play a role in correctly responding to incidents/accidents in the workplace and/or the community

On successful completion of this course participants will be issued with a Statement of Attainment for the nationally recognised unit of competency from the Health Training Package,
HLTFA301B - Apply First Aid.
Current industry standard is for this course to be updated every 3 years with the CPR component being updated every 12 months.
There are no pre-requisites or co-requisites for this competency unit.
Course format and Options
The program is divided into three parts – Part 1, Part 2 and Part 3 and participants may choose one of two options detailed over the page.
Part 1 – pre course training (self study) and multiple choice questions
Part 2 – theory training followed by theory assessment
Part 3 – practical training followed by practical assessment
The assessments for Part 2 and Part 3 will need to be completed regardless of which option you choose.
The following table details the choices available:


Suitable for


Part 1 – Pre Course Preparation

Part 2

Part 3
(1 whole day )



Option 1




Self study (takes most participants 4-6 hours) followed by a set of multiple choice questions must be attempted satisfactorily


Theory presentations followed by


Practical training followed by
Practical assessment – 1 day in total



Written assessment – 1 day in total


Option 2




Pre course multiple choice questions must be correctly answered

Written assessment – 1 hour


Practical assessment – 2 hours



Part 1 - Pre Course Preparation
You will have to spend some time reviewing the First Aid Manual that will be issued to you on enrolment prior to your session and complete a question booklet. This will take most people (beginners) between 4-6 hours (includes time taken to answer questions). Participants will have up to 12 months to complete Part 1 after which an additional fee may apply. (See terms and conditions below)
Part 2 – Theory training and/or assessment
This involves theory presentation and training with an assessment to confirm your understanding (total of 1 day) and prepare you for the practical training and assessment.
Specifically, you will have learnt about;

  • ARC (Australian Resuscitation Council) guidelines
  • The basic principles and concepts relating to first aid
  • The correct way to handle minor and major injuries and illnesses
  • How to respond to life threatening situations
  • Infection control principles
  • Limitations to first aiders
  • The role and use of AED’s (Automated External Defibrillators)
  • Management of abdominal injuries; allergic reactions; changed states of consciousness; bleeding; burns; cardiac arrest; chest pain; choking; airways obstruction; cold and crush injuries; eye and ear injuries; head, neck and spinal injuries; skin injuries including needle stick injury; soft tissue injuries including sprains and strains; dislocations and fractures
  • Managing Envenomation; snake, spider, insect and marine bites
  • Managing environmental impact injuries including hypo and hyperthermia , dehydration and heat stroke
  • Responding to medical conditions such as cardiac conditions, epilepsy, diabetes, asthma and other respiratory conditions
  • Responding to near drowning incidents
  • Management of poisoning and toxic substance exposure
  • Responding to Shock
  • Responding to Stroke
  • Managing situations involving substance abuse
  • Social and legal issues

If you choose option 2 then you will not need to attend our theory training sessions, however you will be required to come in during a scheduled Part 2 training day and undertake a written assessment (takes about 1 hour) to confirm your knowledge.
Part 3 – Practical training and assessment
This involves spending the day in our fully equipped training room, learning how to practically apply the knowledge you have covered in your theory training. Our qualified trainer will demonstrate to you how to apply these skills in an easy understandable way, while ensuring that you have a great time developing your skills!
At the end of the day you will have to undertake a practical assessment which may include scenarios, role plays and group activities. By the end of the course; you will have covered the following skills;

  • Providing information to casualties
  • Using available resources for the comfort of the casualty
  • Ensuring that your action are culturally appropriate including seeking consent
  • Assessing and monitoring the situation to determine nature of condition or injury
  • Seeking assistance where required
  • Correctly operate first aid equipment including application of bandages and dressing as required
  • Using safe handling techniques to avoid injury to casualty and first aider
  • Providing first aid based on established principles for the following: abdominal injuries; airway obstruction; allergic reactions; bleeding; burns; chest pain; cardiac arrest; altered states of consciousness; injuries such as cold, crush, eye, ear, head, neck, spine, needle stick, soft tissue and minor skin injuries; near drowning; fractures; medical conditions; poisoning and toxic substance exposure; respiratory distress; cardiac arrest; shock; and seizures.

If you choose option 2 then you will not need to attend our practical training sessions, however you will be required to come in during a scheduled Part 3 training day and undertake a practical assessment (takes about 2 hour) to confirm your skills and knowledge.

Where are the courses held?
The courses are held in either our Rydalmere or Greenacre training facilities which includes a simulated environment for the practical application of the required skills and knowledge. Please contact us for the details.
If you have a group of people who would like to arrange to undertake this course then our customer service team can send you a simple facility check list that will help us assess if the location is suitable for training.
Licences4Work can also arrange for training in other locations with sufficient notice and numbers.
When are the courses held?
Licences4Work holds a theory training (Part 2) and practical training (Part 3) days on consecutive days once a month.
Dates for Part 2 and Part 3 can be found view by selecting the course calendar.
Dates may be booked with Licences4Work to suit your needs if you are completing this course in private groups (employer, groups associations etc)
If you have chosen option 1 then you will have to come in on one of our scheduled training days to complete your assessments. More information will be provided at enrolment.
What do I need to bring?
All pens, paper, writing material will be provided by Licences4Work. If you have not submitted your multiple choice questions from Part 1 of your course then you should bring this also.
You will also need to bring;

  • Your First Aid Manual
  • Your stories and experiences!
  • Your Identification
  • Comfortable clothing – mild physical activity will be required

Workplace and First Aid Training
In NSW employers have legal responsibilities for ensuring adequate first aid provisions for employees and other people who enter the premises.

Where the number of employees is greater than 25, then the employer is required by legislation to provide adequate first aid facilities and access to trained first aiders.
It is also strongly recommended that access to first aid personnel is available wherever there are more than 25 persons at a workplace, regardless of whether or not those persons are employees (e.g. schools).

Licences4Work offers employers support in this area. Training needs may be met by either on or off the workplace, as well as options for those who feel they already have the skills and knowledge required.


First Aid Facilities

Employers that have greater than 25 employees must also have appropriate first aid facilities suitable for the workplace. Licences4Work can also assist in ensuring that employers have conducted a suitable assessment of their workplace and in turn provided first aid facilities that are adequate for the immediate treatment of injuries and illnesses that may arise in their workplace.

For further information about workplace requirements please refer to the resource available from Work Cover (NSW);


Fees and Refund Policy

Please see the table above for the applicable fees. Fees are payable on enrolment and once enrolled the participant must attend the next scheduled theory training day (unless agreed otherwise) followed by our practical training day (held on consecutive days unless advised).

If you have chosen Option 2 then you will be informed of the exact times on these days that you will have to attend for your theory and/or practical assessment.

Cancellation Fees

It is important to note that cancellation made to scheduled sessions may attract fees. These fees will be charged to the same person or organisation that has paid for the training. Cancellations with due reason and within reasonable timeframes will not attract fees.

Cancellations with less than 7 days notice will result in loss of all fees paid to Licences4Work. Where you do not attend due to an unexpected illness then a valid medial certificate may result in fees being refunded or training rescheduled for another scheduled training day(s).

You may reschedule if you contact us greater than 7 days prior to the course for a $15 reschedule fee. For private groups this means $15 per person.

Not attending your training day(s) will simply result in your enrolment being cancelled and you will need to pay the full fee to attend this course.

If you have chosen Option 2 then you must attend the training rooms on the dates and times scheduled for your assessments. If you are not at the training rooms 10 minutes prior to the scheduled time then you may be cancelled and required to pay a reassessment fee.

Should you enrol then you have 12 months from the date of your confirmation of enrolment to complete all parts of this course. After 12 months your enrolment will lapse and you will have to pay the full fee if you wish to re enrol.

Licences4Work will cancel participants from the course should they display poor discipline and behaviour. In this case the fee will be forfeited.

Reassessment fees

At Licences4Work we will make every fair and reasonable attempt to assist our participants in gaining competencies and satisfactorily completing assessments, however, additional fees may be charges to the individual or organisation that paid for the training where multiple attempts have been made by our assessor to assist. Participants should consider these fees, particularly when choosing Option 2.

Each assessment will inform you of how the assessment will be marked.

Type of Reassessment







Reasons for re - assessment may include (not limited to);

  • Choosing Option 2 (advanced) and failing the assessments (theory and/or practical)
  • Unsatisfactory response to assessments despite multiple attempts
  • Not attending for the entire day(s), therefore missing required final assessments


Our appeals process is detailed in the participant handbook should you feel that you may have been treated unfairly in assessment.


Should a client feel that a refund is required, please contact our office and request an Application for Refund Form.

We will investigate all refund applications on an individual basis. Any questions relating to this Refund Policy can be directed to LICENCES4WORK General Manager.

All applications for refund will be resolved and or paid within two weeks from receipt of application and paid in the same way and to the same person/company that paid the fees.

Cancelled courses – classroom based programs

If a course is cancelled by Licences4Work due to inadequate numbers of participants or other reasons, then all enrolled participants will be informed of their choices at the earliest possible time. Full refunds will apply and transfer options may be available. The payment terms and conditions will be provided at the time of payment and these will also include information about refunds.